Terms and Conditions
Using Fundai's services means you accept these terms
Version 2.4
Current
Last reviewed August 3, 20261General Rules
- 1.1All of Fundai's principles and procedures comply with the laws of the Islamic Republic of Iran, the Electronic Commerce Act and the Consumer Protection Act, and users are likewise required to observe those laws.
- 1.2If the stated rules, procedures or services change, the change is published and updated on this page, and you agree that your continued use of the site means you accept any such change.
- 1.3Responsibility for the quality, price, content and conditions of the services provided rests with Fundai.
- 1.4The invoice for the services provided on the site is issued by the seller.
2Electronic Communications
- 2.1When you use Fundai's services, place or pay for an order online, or email Fundai, those communications take place electronically, and provided your request follows all of the stated principles and procedures, you agree that Fundai may reply electronically by email, SMS or other electronic services.
- 2.2The email address and phone numbers you register in your profile are your only official, confirmed contact details, and all of the company's correspondence and replies are sent through them.
- 2.3Fundai may send members emails or text messages announcing events, special services or promotions.
- 2.4Users who do not wish to receive such emails and messages can cancel their subscription to the Fundai newsletter in their profile.
- 2.5Fundai may also send survey questions to some of its users or customers.
3Placing, Processing and Delivering Orders
- 3.1Every order placed on Fundai enters the processing queue once a proforma invoice has been sent by email, and the requested service is activated for the customer within 24 hours at most. If any delay occurs, report it to the support team through the Fundai support Telegram ID.
- 3.2If a problem occurs while your cart is being finalised, the amount you paid is returned to your account within 24 to 48 working hours.
4Force Majeure
- 4.1All of the stated terms and conditions apply under normal circumstances, and Fundai bears no responsibility if any case of force majeure occurs. Fundai considers itself bound to respect the privacy of its users, so please report any violation you notice through our contact channels.
5Contact and Support
- 5.1If your order is delayed or has not been activated within the stated time, let the support team know on Telegram.
- 5.2If you notice any violation, you can also raise it with us through the same channel.
